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Mix & match your own perfect necklace together
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Delivery & Return

DELIVERY

The rates for delivering your order are shown during the payment process. Your order will be shipped within a week.

RETURNS

You are always entitled to cancel your purchase up to 14 days after receipt. You then have another 14 days to return your purchase. You can register your return via your account. Send the return to:

 

VIVI VEXX

Hoogstraat 127d

3011PL Rotterdam

 

As soon as your order has been received by us, you will receive an email about this within a week. It states whether or not your return has been approved. After approval you will be credited with the full order amount and shipping costs. The costs for returning are for your own account. You can choose how you return it; by letter post or by parcel post. You can request the costs from the carrier.

 

Please note that you must return the products with all accessories supplied and with the accompanying packaging - when possible - when returning.

 

The order amount due will be credited to your account within 14 days at the latest.

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